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Post by Ultimafanatic on Jun 10, 2007 8:42:58 GMT -1
Keeps telling me its overheating, then it dies, I followed all the steps on Microsoft for this, but still have the same problem.
Now I have to pay £80 for a repair.
Does anyone know the tech support number so I can get it sent off?
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Post by pezzer123 on Jun 10, 2007 9:10:42 GMT -1
That's probably on their website - the number. Have you looked over the web to see if other have had the problem and all that.
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Post by pezzer123 on Jun 10, 2007 9:15:37 GMT -1
Ok this may sound stupid, but have you tried supending the power pack in the air, apparently it lets of heat and it wont crash because of over heating.
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Post by Ultimafanatic on Jun 10, 2007 10:12:37 GMT -1
Hmmm....how am I to do that? It weighs a tonne. I may just ring in and get a replacment, but thanks for the help.
Checked the net. People said "Put it in a ventilated area lolz"...its in the middle of my room, on the floor, with nothing to block the airways...and it still crashes... i'm rather annoyed.
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Post by pezzer123 on Jun 10, 2007 10:42:29 GMT -1
Just put one of the wires attatched to it over your desk or something like that, i'm only telling you what i've read that works.
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Post by Ultimafanatic on Jun 10, 2007 11:29:20 GMT -1
I know you are dude. I'll give it a try.
I've put it in the cupboard right now, just gonna leave it till I can get through to Tech Support. The number is 18004myxbox....how the hell am I gonna ring that?
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Post by Ultimafanatic on Jun 10, 2007 11:55:50 GMT -1
1-800-469-9269
The number for Tech Support... my phone says it don't exist, as does the mobile phone I'm trying aswell.
Is there any way I can put -s in a phone number? I have no idea what i'm doing wrong.
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Post by pezzer123 on Jun 10, 2007 12:13:54 GMT -1
nah you dont have to have the -s in it.
Directly from the website.
Phone
Assistance by phone seven days a week.
1-800-4MY-XBOX
International (direct dial to U.S.): 425-635-7180
Hearing Impaired (TDD device): 1-866-740-9269 or 425-635-7102
Hours of operation (every day):
9:00 A.M. to 1:00 A.M. Eastern Time
6:00 A.M. to 10:00 P.M. Pacific Time
I think they have just opened. 9am is 2.00pm for us. well, thats according to some stupid clock website. Just try it again, that's all i could say, or ring another number.
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Post by Ultimafanatic on Jun 10, 2007 12:15:28 GMT -1
Lol, this is ridiculas, all the numbers register as non existant on my phone..even the international ones.
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Post by pezzer123 on Jun 10, 2007 12:17:41 GMT -1
Weird, i'll just try ringing one to see if it rings...
Nah, dead for me too. i;m not sure what you can do, but i'll try to help!
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Post by pezzer123 on Jun 10, 2007 12:19:08 GMT -1
there's also those,
Phone
Assistance by phone:
0800 587 1102
or +44 20 7365 9792 from a mobile phone
Hearing Impaired (TTY device):
0800 587 1103
Hours of operation:
Monday-Friday: 09:00-22:00
Saturday: 09:00-20:00
Sunday: 09:00-17:00
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Post by Ultimafanatic on Jun 10, 2007 12:27:10 GMT -1
Thank god...got through...but their registrartion software is broke, so they couldn't help me, have to ring back in two hours.
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Post by pezzer123 on Jun 10, 2007 12:28:21 GMT -1
At least there's some hope.
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Post by Ultimafanatic on Jun 10, 2007 12:28:40 GMT -1
Yeah, thanks for all your help dude...
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Post by pezzer123 on Jun 10, 2007 12:48:56 GMT -1
I didn't do much, but thanks and no problem. I hope you sort out your problem soon!
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